I am sure everyone has heard the saying, "the grass is always greener on the other side," I can tell you that this isn't always the case. About a year ago, on a recommendation from a friend, I cancelled my service with Liberty and switched to another company. After only a few treatments I knew it was a horrible idea. From the customer service to the quality of the treatments, this new company wasn't even in the same league. After realizing my mistake, I called Liberty back. Two days later they were back at my house treating me as if I was a lifelong customer. Their professionalism and quality of treatments is second to none. If you are in the market for a pest control company, definitely give these guys a call. You won't be disappointed.
LIBERTY PEST MANAGEMENT is an excellent company if anyone is in need of pest control. I put in an email request at 11pm and the next day at 8am they called, email, and texted me to inquire about my needs for service. Ed Pagan came out today and took care of my house and the exterior. He was very thorough, answered all my questions, and was extremely helpful. They have excellent one time pricing and also have a yearly plan for maintance which was extremely affordable. Living out here in a "wooded" area and definitely needs some type of maintance on bugs and such. So I just wanted to share my experience with everyone and HIGHLY recommend them.
Mark is a miracle worker. A rat got into my home through the AC chase and it was a nightmare. He came back every two-three days to check and move the traps until he caught it. Because of him I feel comfortable in my own home again. I highly recommend.
Once again, Liberty Pest Management has saved the day! We have been customers of Liberty Pest Management for almost a year. The provide us with quarterly pest control inside and outside our house. Since they took over, our pest control issue has decreased nearly 99.9999%. We could not have asked for better results.
Unfortunately, we live a rural area, on a oversized piece of property and found a rodent living in our garage. Unable to verify the point of entry, we called Liberty Pest Management on the weekend and received a call back from one of the managers within 30 minutes. They then spent 45 minutes on the phone with myself, discussing possible points of entry and solutions that I could try without receiving a charge. What kind of company does that?? Well, I can assure you Liberty Pest Management sure does!!
I was able to locate a location where I believe the breach took place. Even though I completed the repair, my wife (God bless her!) wanted me to have Liberty come out and confirm I corrected the problem and to ensure the rodent situation was resolved. Liberty Pest Control worked around my schedule and sent Mr. Ed out to take care of the situation. Mr. Ed arrived on time, with a smile on his face and a personality that can make any bad day turn into a good one. Mr. Ed spent about an hour on-site checking our attic space, entire roof and gutters, air vents/ dryer vents , garage doors, and A/C unit to ensure we were fully protected.
He set up traps and advised me of various tricks to ensure we do not become a target again. I cannot thank Mr. Ed, or Liberty Pest Management for the service they provide. The best thing is they are extremely fair with their pricing. Keep up the great work Fellas!
I have used liberty pest for about a year and a half and they are a fantastic business. Eddie is super nice and goes out of his way to provide excellent customer service. I just spoke with John and he was incredibly helpful. He answered all my questions with great explanation and didn't try to rush me off the phone. Highly recommended.
Liberty Pest does an outstanding job for us and has for several years. Dean is very thorough and takes the time each visit to ask us how the service is going and genuinely wants to know if we have any issues. We back up to a Cypress wetlands yer our home remains pest free. He takes the time to remove any wasp nests then thoroughly treats our home. Highly recommend!
This is by far the most professional, trustworthy and genuine company I have ever done business with. They text a day before they plan to come service your house, are concerned about any pest control issues you have and extremely knowledgeable about any problems that are pest related. They also found what could be a leak in our garage, which I never would have noticed. That is not even their job, but they went above and beyond. They actually care are always so nice when they come to your house.
I highly recommend Liberty for your pest control needs. The owner (John) will personally address any concerns and takes the time to make sure your concerns are being met. This is a quality company with quality employees. After a recurring issue of having wasps inside the house John personally came out with Mark (service manager) and Dean (technician) to extensively diagnose and treat the problem. While they were at my home they also found several other non pest related issues that i wasn't even aware of! I've always found them to be professional courteous and reasonably priced as well.
Just wanted to say , Liberty Pest in the best , especially the company in my area of Odessa. Dean , who does our treatment is awesome. He even answered my text and called me while on vacation to answer my questions and to make sure all was great! That's customer service !! To have a place of business call you back has become rare but to have a rep call you back on his own time.... that's unheard of! Thanks Dean!
I am having a problem with drain gnats in my RV & called this company at almost closing time on a Sat. The person I talked to gave me information of what to do & was extremely helpful without trying to sell me on a service call. But I will definitely call them for future business if needed!
Dean was fantastic and did a great job getting rid of German roaches in my mother's kitchen it's been almost a year and we've not seen a roach yet he's awesome!
Highly recommend. Was having issues in our rental home with roaches. The rental company we use sent out a BS pest control company who did not resolve the problem or provide me with any info. I found liberty pest management online, and since they had so many positive reviews, gave them a call and was not disappointed. All the employees I've encountered have been kind and informative. Mark (I think was his name), came out one time because we were still having some issues. He had some suspicion about the house, since something kept attracting the roaches to us. He did a deeper inspection, and thanks to him he found a mold problem in the house that I most likely would've never discovered. That is another problem in itself. I am so thankful for the dedication of these employees, and how helpful they've been. Thank you guys.
Their service was amazing ! I never expected to see such a professional crew. Thank you John for the high quality service I was provided with. If you looking for a company dealing with pest control - the Liberty is the right one to go with. Thank you John again. Super. Konstantin, Saint Petersburg.
Very affordable and professional! I had an easy time contacting John, he provided me with the most help possible. Highly recommend going with them.
Very knowledgeable and professional service were the owner is involved and cares about the customers!
Reliable, responsive and unobtrusive, while being environmentally responsible. We’ve had no problem with insects since Liberty has been managing our pest control.
Incredibly professional and very personal experience. I'm an Eddie fan: knowledgeable, and straight to the point.
After 20 years in Florida, we found this service to be the best of all the companies we've used. A+++
These guys understand customer service better than many other service based businesses. You won't be disappointed.
Liberty came out THE SAME DAY I called. I got their name from a friend that is a satisfied customer, and I couldn't be happier. Ants immediately gone and no sight of them since Liberty was here! Highly recommend!!
We have been with Liberty for over a year. Our main contact, Ed, has been helpful with pest advice as well as being concerned for our pets wellbeing. Everyone at Liberty has been more positively responive when contacted with our needs than some family members!
I feel confident that my rat experience is under control. Mark was thorough and offered me suggestions that made me feel at ease. I highly recommend the company.
We have been using Liberty Pest Control for 3 years. We used a different company previously when we lived in a subdivision, and occasionally had signs of bugs inside our home. We now live in a rural area, and have been completely satisfied with the service from Liberty. We always see the same service tech, Eddie, and he is always prompt, polite & professional. That's just a bonus because he also expresses genuine concern to ensure we are satisfied with our service. He is patient when explaining different techniques, applications, & offers tips to help protect our home in between treatments. He even does a walkthrough after the job is complete to make us aware of any problem areas.
Great service! Convenient, responsive, and pet concious.
We have used Liberty Pest for over 4 years, at two homes, and they are timely, responsive and effective. If there is an issue, they address it quickly and explain and educate about the process. I have recommended them several times. They are reasonably priced as well.
John and his crew are fantastic, responded to all my concerns and helped me get rid of disgusting German roaches I brought to my new home from boxes in a storage unit. I'm sticking with Liberty!
Liberty Pest Management is fantastic and has been great since the moment we called. Super quick service, someone always answers the phone, and they've taken care of quarterly maintenance for us for awhile now. Originally, we called them to come out to take care of an ant problem that I had let linger for too long; ants were gone within a week. I highly recommend LPM!
Liberty Pest is the best service we have ever had. I call them and they are here within 24 hours. Team is courteous, friendly and I would and do recommend them to anyone who want that personal touch and not feel like a number.
Great Company been using them for years. They take pride in the work they perform!
Excellent service and technicians!!
I have used Liberty for 5 years now and I have never been let down. I am really happy with their knowledge and strategy for pest management based on keeping them out so that no treatments are needed inside. They are thorough and professional and I couldn't recommend them more.
Reliable and courteous. Have been a customer for 12 years. Would highly recommend!
Liberty Pest Management has serviced our current home for over 6 years. John, Mark, and Dean have all been out to our home. Each one of them has demonstrated professionalism, a vast amount of knowledge, are always prompt and courteous, and especially, take the time to listen to any concerns or answer my endless questions. They treat our home safely knowing that we have 2 small sons, while also ensuring the treatments are effective. I will never forget that when we first moved into our home, we had what we thought was a little issue with ants, we would just see one here or there at times, not thinking much of it. We called Liberty and John came out to assess that and our home in general for quarterly services. John didn't consider the ant issue a little issue. On the spot he applied a safe (our first son was 2 at the time) bait in the areas where we had noticed the ants- base boards by our dinette table, an area underneath our breakfast bar, and on baseboards surrounding the master bath shower. All places you don't want to see ants! I was shocked, within seconds ant after ant came out of the affected areas. We had a big problem that could have become severe! John advised that it would take some time to eradicate all of them. The bait he used was meant for the ants to take back to their nest so that they could infect the other ants with it. So sure enough, John was out 3 or 4 days later to re-bait, and then again another 3 or 4 days later. After 2 weeks or so we never saw another ant, and still haven't. I can't help but wonder how long the previous homeowners dealt with it thinking it couldn't be solved simply because their pest control company didn't how to!
We absolutely LOVE Liberty Pest Control! We bought our house 4 years ago and have, literally, only seen 2 or 3 insects in our house since hiring Liberty. They are friendly, reasonable and do a fantastic job! Our pest control issues are out of sight and out of mind!
Very good service and truly cares that we were happy with service. Follow up was great and made sure their service was working and actually came back to help bolster previous service at no charge. Highly recommend
I've used Liberty for several years now. They were recommended by a neighbor when i first called. Came in and took control of my bugs and no problems since. If something does pop up, they are quick to respond and jump right on it.
Great service....always willing to help and provide the level of service others will not.
John, Mark, and Dean are outstanding professionals . Trustworthy, prompt, and focused with results.
Professional Service. Got rid of our German roaches while explaining the entire process. With that we moved forward with full time preventative service.
Always professional. Pest problem gone.
Took care of our Pest problems Great service
Great company that has taken care of multiple properties over the years. Love that they don’t try to push you into services that aren’t needed.
Liberty is both thorough and courteous. They have taken care of keeping us pest free for 1 1/2 years. A great company to work with.
Great customer service, great company!!!
Your feedback is important to us! Leave us a review below.